Project Felix: Bugs

When filing a bug please be specific. Include a detailed description with steps to reproduce and expected/actual results. Here are some recommended information types that might help to identify and solve the issue.

System Info
- Project Felix Version
- OS/Version
- Processor
- Memory/RAM
- Graphics Card/VRAM

Felix Log Files
- Mac: ~/Library/Logs/DiagnosticReports/
- Windows: systemroot/Minidump

Additional Attachments
- Images, screen-cap of the issue
- Felix .asd save files or imported test files

Bug Request Details

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  1. .asd file will not open

    Hello,

    - Project Felix v.0.1.1
    - OS/Version - Windows 10
    - Processor- Intel Core i7-930
    - Memory/RAM - 24Gb
    - Graphics Card/VRAM - Intel Core i7-930/ 1Gb

    I constructed the attached object (.asd) with Project Felix. Everything was working perfect, I saved and colosed the file. When opening this same file, the "Uh-oh!" message appears, and it is impossible to open the file.
    Do you know what happened?
    Thank you very much for your help, regards
    Emiliano

    1 vote
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      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Blank Viewport is Gray

      The objects do not appear, they look as if they are invisible

      14 votes
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        90 comments  ·  Design Mode  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you to the volunteers who reached out for calls! We’ve tracked this issue down to an issue with OpenGL (the code that is responsible for displaying the 3D graphics in the main view) not compiling on some older video cards.

        If you have two graphics cards (a discreet Nvidia card and an integrated GPU) then following Ryan’s suggestion to set your default to the discreet card is a great idea. You can also try updating your video card drivers as sometimes new drivers support higher versions of OpenGL. We have a help article here that outlines how to do these: https://helpx.adobe.com/beta/project-felix/kb/issue-intel-video-card-driver.html – however note that this is only for Nvidia cards.

        We’re continuing to investigate how we can expand the number of cards that our system is compatible with.

      • says "no material selected" but there is a material selected

        says "no material selected" but there is a material selected

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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • stuck

          "...Felix is a male given name and surname that stems from Latin (fēlix, felicis) and means "lucky", "favored by luck" or "the lucky one" ..." so its time to make the software running on machs and make the users lucky :-))

          1 vote
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            needs more info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
          • Could not complete your request because of a program error

            I installed Felix, but every time I start a new project inserting an object, it pop up a red message box "could not complete your request because a program error".

            I'm using a:

            MacBook Pro (Retina, 15-inch, Mid 2014)
            Mac OS Sierra 10.12.3
            16 GB 1600 MHz DDR3
            Intel Iris Pro 1536 MB

            1 vote
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              needs more info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
            • Imported .obj makes app slow

              Importing 3D models from outside Felix do not work properly. Downloaded a Windows phone 3D model in 3DS, OBJ and DAE formats, but neither 3DS nor DAE seem to work (importing either format will briefly show loading bar, then return to workspace with no model imported ). Felix has a slightly better time with OBJ format, but the loading and rendering times are reprehensible. Loading the model takes 3+ minutes before the model appears in the workspace, then the workspace bogs down to the point where I cannot effecitvely pan, tilt, zoom or move the model. Rendering the object will…

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                needs more info  ·  1 comment  ·  Design Mode  ·  Flag idea as inappropriate…  ·  Admin →
              • Final render looks worse than working preview?

                As background, I am brand new to 3D artistic graphic design but not new to 3D modeling having worked extensively with SolidWorks over the past few years. Additionally, I am a professional working photographer and consider myself to be an Advanced-level user of Photoshop and most other Adobe products.

                So, here's my question: While I'm working on a basic project in Felix, the working model looks fantastic with the textures and lighting that I apply. However, when the final render is complete, it comes out as a very flat, non-textured image - even when rendered as a .PSD at higher…

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                  needs more info  ·  3 comments  ·  Render Mode  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    11 comments  ·  Design Mode  ·  Flag idea as inappropriate…  ·  Admin →

                    Hey everyone! We’re actively looking for better ways to support more models. If you have a model that’s rendering black please send via Dropbox, We-Share or a similar file transfer service. Most of these issues can be resolved by checking the UVs or normals.

                  • Display/Render Issues: nvidia quadro k5100m

                    Having issues viewing any model after it's been dropped into the scene and I assume it's an issue with the software and the Quadro line?

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                      2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

                      Can you add your full system specs and Felix log?

                      System Info
                      - Project Felix Version
                      - OS/Version
                      - Processor
                      - Memory/RAM
                      - Graphics Card/VRAM

                      Felix Logs
                      Mac: ~/Library/Logs/DiagnosticReports/
                      Win: LOCALAPPDATA\CrashDumps

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